Terms & Conditions

Last updated: 30/04/2026

Welcome to Clip Hanger. By accessing or using our website, requesting a quote, purchasing our products, or engaging our services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

1. About Us

Business name: Calip Hanger
Website: [Your Website URL]
Email: [Your Contact Email]
Phone: [Your Contact Number]

2. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or interfere with anyone else’s use of the website.

You must not:

• use this website in any way that is unlawful or fraudulent

• attempt to gain unauthorised access to the website or its systems

• copy, reproduce, or exploit website content without permission

• introduce viruses, malware, or other harmful material

3. Products and Services

We provide products and/or services as described on our website or in our quotations. All descriptions, images, specifications, and prices are subject to change without notice.

We make reasonable efforts to ensure all information is accurate, but we do not guarantee that product descriptions, availability, pricing, or other content is always complete, current, or error-free.

4. Quotes and Orders

Any quote we provide is valid for [insert timeframe, e.g. 7, 14, or 30 days] unless otherwise stated.

An order is not confirmed until we accept it in writing, by email, invoice, or other confirmation.

We reserve the right to refuse or cancel any order at our discretion, including where:

• a product or service is unavailable

• there has been a pricing or description error

• we suspect fraudulent activity

• the order cannot be fulfilled for operational reasons

5. Pricing and Payment

All prices are listed in AUD unless otherwise stated.

Prices may or may not include GST.

• [Prices include GST], or

• [Prices exclude GST and GST will be added where applicable]

Payment terms are as follows:

• deposit required: Yes, for wholesale

• balance due: Before delivery

• accepted payment methods: Bank transfer, card, cash, etc.

If payment is not made by the due date, we may suspend or cancel supply of goods or services.

6. Cancellations and Changes

If you wish to cancel or change an order, please contact us as soon as possible.

Cancellation or variation requests may not be possible once materials have been ordered, manufacturing has commenced, or work has been scheduled.

We reserve the right to charge reasonable costs for cancellations, changes, re-stocking, custom-made items, or work already performed.

7. Custom Orders and Measurements

For custom-made products, the customer is responsible for ensuring all approved specifications, selections, and measurements are correct unless we have agreed to carry out a site measure.

Once custom manufacturing has commenced, orders may not be cancelled or refunded except as required by law.

Where products are manufactured based on customer-approved measurements, we are not responsible for errors arising from incorrect measurements supplied by the customer.

8. Installation Services

If we provide installation services, you agree to provide safe and reasonable access to the property at the scheduled time.

You are responsible for ensuring:

• the installation area is clear and accessible

• any required permissions or approvals have been obtained

• children and pets are kept safely away from the work area

We may refuse or postpone installation if the site is unsafe, inaccessible, or not ready.

Additional charges may apply if unforeseen site conditions, delays, extra labour, or additional materials are required.

9. Delivery

Delivery timeframes are estimates only and may vary due to supplier delays, transport issues, weather, or circumstances beyond our control.

We are not liable for delays that are outside our reasonable control.

Risk in goods passes to you upon delivery, unless otherwise required by law.

10. Warranties and Guarantees

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer rights or remedies you may have under applicable law.

Where permitted by law, our liability for any claim relating to goods or services supplied by us is limited to:

• repair or replacement of the goods

• resupply of the services

• payment of the cost of repair, replacement, or resupply

11. Returns and Refunds

Returns and refunds are handled in accordance with Australian Consumer Law.

We do not offer refunds for:

• change of mind

• incorrectly chosen products

• custom-made or made-to-order items, unless required by law

If you believe a product is faulty, damaged, or not as described, please contact us within [insert timeframe] with details and supporting photos where relevant.

12. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss, including loss of profit, loss of opportunity, or loss of data arising from the use of our website, products, or services.

Our total liability for any claim relating to our goods, services, or website is limited to the amount paid by you for the relevant goods or services, except where liability cannot be excluded by law.

13. Website Content and Intellectual Property

All content on this website, including text, images, logos, graphics, branding, and layout, is owned by or licensed to [Your Business Name] and is protected by intellectual property laws.

You must not reproduce, distribute, modify, or use our content without prior written permission.

14. Third-Party Links

Our website may include links to third-party websites for convenience only. We do not endorse or control those websites and are not responsible for their content, terms, or privacy practices.

15. Privacy

Your use of our website and services is also governed by our Privacy Policy.

16. Force Majeure

We are not responsible for any failure or delay in performing our obligations where that failure or delay is caused by events beyond our reasonable control, including natural disasters, supplier shortages, transport disruptions, government restrictions, power outages, or industrial disputes.

17. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising in connection with these terms will be subject to the jurisdiction of the courts of Queensland.

18. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be published on this page with the updated date.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Clip Hanger
Email: [Your Contact Email]
Phone: [Your Contact Number]
Website: [Your Website URL]